Please seek another auto repair shop. I used this shop to repair a small leak in my coolant system. A week later my car is overheating on the highway with a newly cracked head gasket. Did you know mixing green and orange antifreeze (different formulas) reacts to create a chemical sludge that clogs your coolant system? This shop didn’t. They totaled my car and refused to take responsibility or even adequately diagnose the issue. I only found the sludge and green antifreeze after tearing down my vehicle while it was being rebuilt. I’m not sure I would trust them with an oil change or a tire rotation. Please look somewhere else if you want competent service.
Hi Samuel- We’re very sorry our service didn’t live up to your expectations. We offer a 3 year/36,000 mile warranty and if we made any mistakes we'll absolutely correct them! Please note that we only use modern universal coolant which is 100% compatible with your specified coolant (Dexcool) for your 2005 Pontiac Grand Prix. We didn't damage your engine by replacing your coolant hose. However, we would like to address your concerns and work for a satisfactory resolution. Please contact Brad at (763) 862-8411 at your earliest convenience. Thank you and have a great day!
- Honest-1 Auto Care Blaine