Tried to get a price for a routine timing belt job. Guy on the phone informed me that he couldn't tell me without looking at it because the Camry motor in my car is "too weird." The problem is that you have to take the timing belt cover off in order to "look" at it, and replacing the cover involves a new gasket, etc, and then you owe them money for that even if their quote is insane and you don't want to authorize the job. Diagnostics for car problems can't be done over the phone - I get that. But when the customer tells you exactly what he wants done, and it's a routine maintenance job, any shop should be able to look it up in the book and give a quote. Any shop that refuses to do this should be avoided.