Blaine Auto Repair

I dropped my vehicle off at 7:15 am for a 7:30 am oil change appointment. Never received a call all day so I went to pick it up at 3:30 pm. I noticed that my vehicle had not moved all day and no service was completed on it. Throughly disappointed in the lack of motivation to get a job done when you have had the vehicle for 8 hours.

I had my vehicle towed here because it wasn't starting and had an error message indicating the parking lock was malfunctioning. They charged me $60 and said it was starting again, which it is. However, when I got in the car and started it, it still shows the same error message, which they either ignored or simply chose not to even try to find the cause. Basically I paid $60 for them to tell me I have a headlight out and a dirty air filter. I didn't even bother wasting my time going back in to tell them the issue hadn't been resolved because I don't think they even know what to look for and missed an OBVIOUS error message even though I told them specifically that was what was happening. Additionally nobody there was wearing a mask, and as a high risk individual, I consider that to be reckless and find it disturbing that they don't even have the decency to try to protect their customers. Incompetent at best and fraudulent at worst. Take your business elsewhere.

Great service. Got an appointment quickly, the alignment was completed in a couple hours and your guys gave me rides back and forth. Thank you very much

great job very fast and honest. Very good customer service

Very fast at installing a new battery. Very friendly. First time here, would go again.

Took vehicle in for oil change and they found a couple other things wrong. Jeremy explained to me what was wrong and was willing to show me. I checked with my husband he knew this stuff was needed but cost a lot more at a different shop. Plus that shop said I needed brakes and Jeremy checked them and said I still had a lot of brake life left. I would recommend Jeremy and his team to everyone I know!

The guys at this location are awesome! Stopped in on a Monday night because I was having trouble with my car. All their techs had gone for the night but they offered to set me up with a loner and have their guys check out my car in the morning. I declined at that time because I thought it was an issue that maybe could have been fixed that night. They recommended I check out amother shop up the road that could possibly help me that night. So I drove over there and because my car is kind of a pain they were unable to help. I made it home that night, and decided I would stop in the next morning to see if they could help me out. And that they did. Set me up with a loaner vehicle right away, and then got to work on my car asap. The tech, Mark, was super helpful and kept us up to date with pics and info and what was happening. They didn't get the part they needed on time for same day repair, but had my car ready by 7 the next morning. Couldn't have asked for a better experience on an off chance stopping there, and will be continued patrons moving forward because of the amazing service I got. Keep up the good work!

This was my first time and I could say that I received Excellent service and great customer services, Thank you