There is nothing honest about this place. They completely robbed us and every other repair place we went to for an estimate to fix their terrible work agrees that they screwed us. There is nothing you can do when they screw you too! We were told over the phone that they would fix it. However, after wasting our time going there, he decided it was not their fault anymore (because they obviously don't want to spend the money to fix the problem they created) and told us that there is nothing they can do. They didn't even look at the car... They are disgusting scammers and are super rude. Feel free to contact me directly about our experience.
Hi Julie- we're very sorry you weren't completely satisfied with your experience. We offer a 3 year/36k mile warranty on repairs and you came in over three years since we replaced your brakes and calipers. Although we use OEM or better quality parts, sometimes parts fail for various reasons, just like anything else you might buy. That is why we offer the warranty. We didn't do anything wrong, and it's not possible to install calipers "backwards" as you told us another shop told you. We always do our best to take care of our valued customers!
- Honest-1 Auto Care Blaine